Support
FocusFlow support and publishing information
Last updated: May 22, 2026
This page is the public support URL for FocusFlow Productivity. It summarizes the product scope and the fastest details to include when requesting help.
- Product
- FocusFlow Productivity
- Publisher
- Omer Faruk Turan
- Availability
- Website, Microsoft Store, and Google Play
- Microsoft Store Product ID
- 9N9L62NR02Q3
Support requests
For support, Google Play review, or Microsoft Store review correspondence, include the product name, Microsoft Store Product ID 9N9L62NR02Q3 when relevant, Android, Chrome, Windows, or browser version, account email if relevant, and the steps that led to the issue.
Account access
If login or registration fails, confirm the production database connection and environment variables are healthy, then retry with a current browser session.
Account and data deletion
Users can request deletion of a FocusFlow account and associated productivity data through the public support page or the support contact configured in the active store listing. Include the account email, product name, and whether the request covers only the account or both the account and related productivity data.
Timer behavior
The Pomodoro timer is designed to preserve real time across navigation, tab switches, and refreshes by syncing with stored timer state and background workers.
PWA installation
Installability depends on HTTPS, a valid manifest, app icons, screenshots, and a working service worker. These are included in the production build.
Store readiness
FocusFlow ships with public privacy and support URLs, sitemap, robots file, service worker, install manifest, and preview media routes for website, Google Play, and Microsoft Store publishing workflows.
Privacy and data
Questions about account data, productivity data, retention, or deletion should reference the FocusFlow privacy policy so the request can be routed correctly.
