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Support

FocusFlow support and publishing information

Last updated: May 22, 2026

This page is the public support URL for FocusFlow Productivity. It summarizes the product scope and the fastest details to include when requesting help.

Product
FocusFlow Productivity
Publisher
Omer Faruk Turan
Availability
Website, Microsoft Store, and Google Play
Microsoft Store Product ID
9N9L62NR02Q3

Support requests

For support, Google Play review, or Microsoft Store review correspondence, include the product name, Microsoft Store Product ID 9N9L62NR02Q3 when relevant, Android, Chrome, Windows, or browser version, account email if relevant, and the steps that led to the issue.

Account access

If login or registration fails, confirm the production database connection and environment variables are healthy, then retry with a current browser session.

Account and data deletion

Users can request deletion of a FocusFlow account and associated productivity data through the public support page or the support contact configured in the active store listing. Include the account email, product name, and whether the request covers only the account or both the account and related productivity data.

Timer behavior

The Pomodoro timer is designed to preserve real time across navigation, tab switches, and refreshes by syncing with stored timer state and background workers.

PWA installation

Installability depends on HTTPS, a valid manifest, app icons, screenshots, and a working service worker. These are included in the production build.

Store readiness

FocusFlow ships with public privacy and support URLs, sitemap, robots file, service worker, install manifest, and preview media routes for website, Google Play, and Microsoft Store publishing workflows.

Privacy and data

Questions about account data, productivity data, retention, or deletion should reference the FocusFlow privacy policy so the request can be routed correctly.