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Support

FocusFlow support and publishing information

Last updated: May 20, 2026

This page is the public support URL for FocusFlow Productivity. It summarizes the product scope and the fastest details to include when requesting help.

Product
FocusFlow Productivity
Publisher
Omer Faruk Turan
Microsoft Store Product ID
9N9L62NR02Q3

Support requests

For support or Microsoft Store review correspondence, include the product name, Product ID 9N9L62NR02Q3, browser or Windows version, account email if relevant, and the steps that led to the issue.

Account access

If login or registration fails, confirm the production database connection and environment variables are healthy, then retry with a current browser session.

Timer behavior

The Pomodoro timer is designed to preserve real time across navigation, tab switches, and refreshes by syncing with stored timer state and background workers.

PWA installation

Installability depends on HTTPS, a valid manifest, app icons, screenshots, and a working service worker. These are included in the production build.

Store readiness

FocusFlow ships with public privacy and support URLs, sitemap, robots file, service worker, install manifest, and Microsoft Store preview media routes.

Privacy and data

Questions about account data, productivity data, retention, or deletion should reference the FocusFlow privacy policy so the request can be routed correctly.